1. Information We Collect

• Identifying information such as your full name, designation, and corporate email address.
• Your organisation name, location, and the service segment you are evaluating.
• Project scope, timelines, and any technical specifications you choose to share.
• Standard server logs (IP address, browser, pages visited) collected by our hosting provider.
• Aggregated, anonymised analytics from Vercel Analytics and Vercel Speed Insights.

2. How We Use Your Information

• Respond to your enquiry and connect you with the appropriate Baluram operations team.
• Prepare commercial proposals, capability statements, and pre-qualification documents.
• Verify identity for site access, audit requirements, and statutory compliance.
• Improve website performance, accessibility, and content relevance.

3. Third-Party Processors

Our website is hosted on Vercel and form submissions are processed by Formspree. Both providers maintain their own privacy and data-protection commitments. We do not transfer your information to any additional processor without your knowledge.

4. Data Retention

We retain pre-qualification submissions throughout the commercial relationship and for seven years thereafter to satisfy statutory audit and tax obligations under applicable Indian law.

Analytics information is retained for thirteen months in accordance with provider defaults.

5. Your Rights

You may request that we:

• Confirm whether we hold information about you and provide a copy.
• Correct inaccurate or outdated information.
• Erase information no longer required, subject to statutory retention requirements.
• Withdraw consent for any optional processing activities.

Please send requests to: balurambrosco@rediffmail.com
Subject Line: Privacy Request

6. Security

Communication with this website is encrypted using TLS. Server-side information is protected through our hosting provider's security controls, and internal access is limited to authorised personnel only.

7. Cookies

We use only the cookies necessary for website security together with Vercel Analytics cookies for performance monitoring and anonymous audience analytics. We do not use advertising or cross-site tracking cookies.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. The "Last Updated" date shown above reflects the latest revision. Any significant changes will be announced on this page for at least thirty days before taking effect.